If you have questions about the experiences available to you on the experience menu, please feel free to reach out to the team via live chat on blueboard.com or by emailing care@blueboard.com. We’ll be happy to answer any and all questions that you may have!

Once you've redeemed your reward, you'll be paired up with a member of our Concierge team, and they'll be reaching out to you directly via phone, email, or text to help plan your experience.

Remember, nothing gets booked without your confirmation, so no worries if you decide to change your mind after making your initial selection. Just let your Concierge know and they’ll be happy to help you select a new experience.

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