ALLOW LISTING: Many organizations have spam filters in place; at times we have found that Blueboard's emails can get stuck in those filters. Please make sure to ask your IT team add the following to your company's allow list to ensure smooth email delivery:

  • Receiving communication from Concierge:

    • Blueboard email IP (198.2.187.216)

    • Intercom DNS

      • (blueboard-179acc11846e.intercom-mail.com)

      • (rp.blueboard-179acc11846e.intercom-mail.com)

    • Intercom email IPs

      • (192.174.84.115)

      • (192.174.84.116)

  • Receiving automated pre-experience reminder emails and surveys:

    • Mandrill IP Address (198.2.187.216)

Gmail instructions here

Outlook instructions here

NOTE: Rewards are sent from noreply@blueboard.com

The Blueboard Support team is always available to assist when you, or your recipients, have issues receiving emails - please contact support@blueboard.com for assistance. 

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