The answer is yes! We want every recipient to have a memorable experience and for that to happen they have to redeem their reward! Blueboard's support team has seen an increase in requests to learn more about the reward nudge sequences - ask and you shall receive. Below is more information about how reminder emails work!
Blueboard Automated Reminder Emails:
Reminder to Activate Account/Reward sent to individuals who have not yet activated their account at: 1, 3, 7, 10, 20, 45 days.
Reminder to redeem reward sent to individuals who have activated but have yet to redeem: 2, 7, 15, 30, 45, 60 days.