Ticketed events such as concerts, shows, professional sports games or experiences that occur on strict and limited dates are final and non-refundable unless stated otherwise by the experience provider's existing policy. We are unable to make any changes to your experience without incurring extra costs. In addition, we cannot guarantee that there will be an available date to reschedule your experience.

In the case of an emergency or urgent situation, please reach out to your Concierge or the team at care@blueboard.com. We will do our best to get you rescheduled, but cannot guarantee this as cancellation and rescheduling policies vary per experience provider.

As guidelines for safety are continuing to change by region, state, and country, click here to review the guiding principles and policies we will be following in scheduling experiences.

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