We recommend clearing your cache then logging back in to https://redeem.blueboard.com/home (If you are using Chrome the instructions can be found here).

If clearing your cache and logging back in does not work please reach out to your IT Team to have our imaging domain added to your company's allow list.

ALLOW LISTING: Many organizations have spam filters in place; at times we have found that our image hosting domain can get stuck in those filters. Please make sure to ask your IT team to add the Blueboard imaging domain (https://ucarecdn.com/) to your company's allow list ensure proper page loading

The Blueboard Support team is always available to assist when you, or your recipients, have issues receiving emails - please contact support@blueboard.com for assistance.

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