This is dependent on your currently active Reward.

If you have the Build Your Own Experience option or a travel related experience available to you, your Concierge will be more than happy to look into flight availability. Before redeeming any travel related Reward, please make sure you have a valid passport!

If you're unsure if your Reward qualifies, please reach out to the Support team by sending us a chat or by emailing A member of our team will be happy to help.

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